On your designated pickup day, simply set your soiled diaper and wipe bags out on your doorstep by your scheduled pickup time.

If you forget to put your dirty diaper bag out, please contact us immediately. We will work with you to arrange an off-route pickup (delivery fees may apply) or get you sorted out so you don't run out of clean diapers before your next scheduled run.

Going out of town? No problem. Please contact us no later than the preceding Friday before your vacation, and we will gladly pause your deliveries and adjust your billing cycle.

Normal wear-and-tear is fully expected and covered. However, if diapers are permanently ruined (such as using them for non-diapering purposes or staining them with non-cloth-safe creams) or lost, a replacement fee per diaper will be applied to your account.

You can cancel your subscription at any time. We require a 14-day notice prior to your next billing cycle. Once canceled, we will coordinate a final pickup to collect your diaper inventory and rental bags.

While we take the absolute greatest care in laundering, sanitizing, and handling your diapers, Baby Bliss is not liable for any physical conditions, skin irritations, diaper rashes, or allergic reactions that may occur while using our diapers, wipes, or any third-party diapering products.Additionally, Baby Bliss is not responsible for any damage to personal property (such as diaper pails, hampers, or household surfaces) resulting from the storage of soiled diapers on your premises. By using our service, you agree that our total liability for any service-related issues is strictly limited to a refund of your most recent monthly service fee.